Carol Nov 01 • TasteBook Info / FAQ's
TasteBook will gladly accept returns on defective or damaged product, for a full refund of the original purchase price, including shipping and handling charges, within 30 days from receipt. Returns will be denied for any misprints, typos, incorrect covers, or other user generated errors in the ordering process. Please contact email@example.com for questions regarding damaged or defective returns and be sure to include your order number.
No credits will be granted for any damaged or defective item that is returned after 30 days from the shipment date. Refunds will be credited only in the form of the original payment method. A credit for the damaged or defective item will post to your account within 10 -15 business of us receiving your return. We will not issue a call tag for a return, however if you include a copy of the receipt in the package for the cost paid to return the damaged or defective product, we will issue a check for the return shipping charges. We will not accept C.O.D deliveries.
We recommend shipping all returns for damaged or defective product via a traceable carrier using regular ground delivery (UPS, FEDEX, DHL) and retaining the carrier's tracking number until you receive your refund. We will not reimburse for expedited return shipping. We regret that we cannot assume any responsibility for un-received returns shipped via a non-traceable carrier (USPS). We
Please send all returns to:
Random House LLC
Attn: TasteBook / DMS
400 Hahn Rd
Westminster, MD 21157