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none of my photos will upload into my recipes
Barbara
asked this on September 28, 2010 18:19
everytime I try to upload a photo it says it is not a jpg but they are
Comments
Same with me! Have any of you gotten an answer to this yet??
I am experiencing the exact same problem.
When I google an image, click and drag it to my desktop, and then try to upload it - I get the error message. However, when I click on and open the image (in it's website) and then click and drag that to my desktop - everything works. Don't know why. They're both the same image and both jpegs but it seems to work. Hope this helps!
Ditto. I have family photos and they are not going on there. Jpgs, but its saying they aren't. Is this a new problem? Or just a temporary glitch?
Last week my personal photos uploaded just fine. The past few days they haven't uploaded at all. Would someone from Tastebook staff please advise?
When I try to upload a photo, I get an "error message" saying the file is not a .jpeg; true, they are .jpg files, but that is exactly the same as a .jpeg. Need a little more leeway here, folks!
Greetings...we are not having any known technical issues uploading photos. If you are still having issues, please email cs@tastebook.com with the image you are unable to add to your recipe (and let us know which recipe you are attempting to add the image to). We will also need the email address you use for your TasteBook account, if different from the account you email us from. This will help us to further investigate this.
Please be sure your image is the correct size. If your image is smaller than our minimum supported resolution you will not be able to upload your image.
Minimum resolution: 640 X 480 (we actually enforce 200x200 minimum size).
My photos have been uploading just fine with no problems, until today. At this time, none of my photos are uploading any more. It says, "not a valid image". What is going on? Please advise.
This is the next day and my photos are uploading without a problem. Looks like it was a temporary glitch. I have a lot more to upload so I hope this doesn't happen again.